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customer relations

A collection of 3 posts
How to Defuse an Angry Customer: Tips to Deal with Difficult Customers
communication skills

How to Defuse an Angry Customer: Tips to Deal with Difficult Customers

Discover practical techniques for defusing angry customers in your convenience store. Learn how to transform challenging interactions into opportunities for improved customer loyalty.
13 Mar 2025 5 min read
Remembering Your Customers: A Convenience Store Guide
Building Customer Rapport

Remembering Your Customers: A Convenience Store Guide

Discover how remembering your customers can transform convenience store interactions. Learn practical strategies for creating personalized experiences that build lasting loyalty.
24 Feb 2025 4 min read
Powerful Phrases to Calm Angry Customers and Enhance Customer Service
Customer Service

Powerful Phrases to Calm Angry Customers and Enhance Customer Service

Master essential phrases and techniques for calming angry customers. Learn how to transform heated exchanges into constructive dialogues that build trust and loyalty.
21 Feb 2025 3 min read
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