Paid-members only Assistant Manager Inventory Management and Career Growth: A Guide for Convenience Store Assistant Managers
Paid-members only Inventory Management Mastering Inventory and Pricing Strategy for Convenience Store Owners
problem-solving Keeping Cool Under Fire: Problem-Solving in the Convenience Store A long line of customers, a broken coffee machine, an early delivery... Convenience stores are full of surprises. Learn how to stay calm under pressure, think clearly, and find solutions to keep things running smoothly.
communication skills Active Listening Skills for Convenience Store Employees Active listening is crucial for improving customer satisfaction and team communication in convenience stores. Learn practical strategies to master this vital skill.
company policies The Rules of the Road: Why Company Policies Matter in Convenience Stores : Imagine a store with no rules...disaster! Policies keep things running smoothly. They ensure everyone's treated fairly, customers are happy, and the store stays out of legal trouble. Know the rules, ask questions, and stay updated!
equipment repair When to Call in the Pros: A Convenience Store Guide to Equipment Repair Convenience stores rely on a complex network of equipment to keep operations running smoothly. But what happens when they break down?
Fuel Management Reading Fuel Tank Gauges for Convenience Stores Accurate fuel tank gauge readings are essential for efficient inventory management and profitability in convenience stores. Discover practical strategies for mastering this critical skill across all staff levels, from sales associates to independent owners.
c-store fiction Chapter 21: Under the Microscope Dion faces intense scrutiny from corporate executives during a surprise visit to Quick Stop. His innovative methods and team culture are put to the test as he defends the sustainability and value of their unique approach.
pricing Decoding the Price Tags: Unveiling the Mysteries of Convenience Store Price Changes Ever wondered why the price of your favorite candy bar suddenly jumped a few cents? Or why that energy drink seems to be on sale every other week?
food safety Beyond the Grab-and-Go: Upholding Food Safety in Your Convenience Store Convenience stores are renowned for their quick and easy access to snacks, drinks, and even hot meals. But behind the scenes, there's a crucial responsibility that often goes unnoticed: upholding rigorous food safety and sanitation standards.
c-store fiction Chapter 20: Spreading the Spark The store's success becomes a catalyst for potential company-wide change, demonstrating the far-reaching impact of their innovative methods.
slip and fall Watch Your Step: Navigating the Tricky Terrain of Convenience Store Hazards Convenience stores are bustling hubs of activity, but amidst the hustle and bustle lie hidden dangers that can lead to slips, trips, and falls.
workplace violence Behind the Counter: Recognizing the Faces of Workplace Violence in Convenience Stores Convenience stores, with their extended hours, accessible cash, and often lone workers, are unfortunately susceptible to workplace violence.
emergency procedures Not Just for Show: Your Guide to Mastering Fire Extinguishers in Convenience Stores That bright red cylinder hanging on your convenience store wall isn’t just a decoration. It's a potential lifesaver, a tool that can mean the difference between a minor incident and a catastrophic fire.
robbery prevention Fort Knox on the Corner: Fortifying Your Convenience Store Against Robbery Convenience stores, with their extended hours, accessible cash, and often lone workers, can unfortunately become targets for robberies.
Customer Rapport Building Customer Rapport: The Secret Sauce for Convenience Store Success Discover the power of building genuine customer rapport in your convenience store. This comprehensive guide explores practical strategies for all staff levels to create lasting connections and foster customer loyalty, driving your business's success.
Members only customer compliants Turning Complaints into Compliments: A Convenience Store Guide to Problem-Solving
Members only upselling Upselling Unleashed: Empowering Convenience Store Employees to Boost Sales and Satisfaction
Members only Convenience Store The Echo Effect: A Surprising Hack for De-escalating Conflict in Convenience Stores
Members only Convenience Store Beyond the Smile: The Truth About Welcoming Body Language in Convenience Stores
Members only Convenience Store A Sobering Lesson: How Personal Experience Shapes Stricter Alcohol Sales
Paid-members only Convenience Store Crafting Your Roadmap to Store Manager Success: Creating Your Personalized Development Plan
Members only Convenience Store Beyond the Grab-and-Go: Unveiling the Hidden Dangers of Convenience Store Food Hygiene