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convenience store management

A collection of 16 posts

Male manager in navy Survival Stop polo training female employee Anna in light blue shirt with clipboard in convenience store with beverage coolers in background.

employee training

How to Train New Convenience Store Employees

Effective training of new convenience store employees ensures smooth operations, satisfied customers, and improved staff retention. The process includes structured orientation, shadowing with experienced staff, detailed checklists, and clear SOPs.

Stressed convenience store employee holding his head in frustration at the checkout counter, surrounded by products and a POS system, illustrating training-related workplace challenges.

Paid-members only

The Training Tax: How Undertrained Staff Costs You Customers and Cash

Experienced convenience store owner analyzing business performance reports and sales charts at his counter, with store shelves stocked with merchandise visible in the background.

Paid-members only

independent owner

Business Performance Review: Your Convenience Store's Complete Health Check

A diverse team of convenience store employees in light blue uniform shirts gathered around a table for a meeting.

Human Resources

Aligning HR Strategy with Store Business Goals in C-Stores

When Sarah took over HR for a 47-store convenience chain three years ago, the first question the CEO asked her wasn't about turnover metrics or hiring strategies. He leaned back in his chair and said, "Tell me how you're going to help us sell more coffee."

The Art of Gas Price Management: A Store Owner's Guide

The Art of Gas Price Management: A Store Owner's Guide

The numbers on your station's sign stand tall against the sky—bold digits that draw customers in or send them driving past. Every cent matters in the competitive fuel market. Learn how to master gas price changes.

Financial Literacy: Essential Terms for C-Store Success

financial management

Financial Literacy: Essential Terms for C-Store Success

Build your financial literacy with essential terms every convenience store professional should know. Learn concepts that drive profitability and guide smart business decisions.

Cross-selling Success: Building Bigger Baskets in Your Convenience Store

Cross-selling Success: Building Bigger Baskets in Your Convenience Store

Transform single-item purchases into profitable multi-product sales. Learn effective cross-selling techniques that benefit both your store and your customers while building lasting relationships.

Cross-selling Success: Building Bigger Baskets in Your Convenience Store

Cross-selling Success: Building Bigger Baskets in Your Convenience Store

Transform single-item purchases into profitable multi-product sales. Learn effective cross-selling techniques that benefit both your store and your customers while building lasting relationships.

ATM Fees: Your Guide to Better Customer Service and Higher Sales

ATM Fees: Your Guide to Better Customer Service and Higher Sales

Maximize your store's potential by understanding how ATM fees affect customer behavior. Learn practical strategies for turning ATM users into loyal customers while increasing in-store sales.

Driving Safety: Mastering Car Wash Procedures at Your Convenience Store

Car Wash Safety

Driving Safety: Mastering Car Wash Procedures at Your Convenience Store

Discover essential car wash safety procedures for convenience store staff at all levels. From equipment checks to customer education, learn how to create a secure, efficient car wash operation that builds trust and loyalty.

Mastering Fuel Pricing Lingo: Your Guide to Convenience Store Success

Mastering Fuel Pricing Lingo: Your Guide to Convenience Store Success

Unlock the power of fuel pricing knowledge in convenience stores. From rack prices to zone pricing, learn essential terminology to enhance your role, whether you're a sales associate or independent owner.

Fostering a Flourishing Culture in Convenience Stores

workplace culture

Fostering a Flourishing Culture in Convenience Stores

Learn how to transform your convenience store into a thriving workplace for all staff levels, from sales associates to owners.

Mastering the Daily Grind: Task Lists That Drive Convenience Store Success

convenience store management

Mastering the Daily Grind: Task Lists That Drive Convenience Store Success

Discover how to create powerful daily task lists for convenience store employees at every level. From sales associates to independent owners, learn to prioritize tasks, improve efficiency, and drive store success.

Understanding the Convenience Store Landscape for Independent Owners

Paid-members only

independent owner

Understanding the Convenience Store Landscape for Independent Owners

district manager

Navigating Multi-Unit Convenience Store Management

Comprehensive Guide to Convenience Store Training Programs

convenience store training

Comprehensive Guide to Convenience Store Training Programs

Discover how comprehensive convenience store training programs equip employees with essential skills in customer service, operations, and technology while improving store performance and staff retention through structured learning and development.