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complaint handling

A collection of 2 posts
Mastering Advanced Customer Service Techniques
Members only
sales associates

Mastering Advanced Customer Service Techniques

11 Nov 2024 4 min read
Turning Customer Complaints into Gold
Customer Service

Turning Customer Complaints into Gold

Transforming customer complaints into opportunities for growth and customer loyalty in convenience stores starts with effective listening, empathy, and proactive resolution.
09 Apr 2024 3 min read
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