Customer Experience First Seconds Count: Making Every Entrance a Welcome Mat When Evelyn Nakamura transferred to a different Survival Stop location, she couldn't believe the difference that hit her the moment she walked through the door. Her previous store felt cramped and chaotic, but this new location was instantly welcoming.
workplace culture Building Something Better: How Store Culture Starts with Every Employee When Gabriela Restrepo started her first shift at Survival Stop, the atmosphere hit her like a brick wall. Employees barely spoke to each other, customers were treated like interruptions, and everyone seemed to be counting minutes until quitting time.
Assistant Manager Stock Smart: The Assistant Manager's Guide to Inventory That Actually Works When Jake Morrison became assistant manager at Survival Stop, he thought inventory management meant keeping shelves full. Boy, was he wrong! His first week, they ran out of energy drinks during morning rush and had expired yogurt in the cooler.
Category Management Understanding the Role of Category Management in C-Stores Honestly, I used to think category management was just a fancy phrase corporate types threw around to sound important. Boy, was I wrong! It's actually the secret sauce that separates the thriving C-stores from the ones barely hanging on.
retail accounting Understanding Retail Accounting: Essential Inventory and C-Store Business Basics Look, I've been in your shoes. Trying to make sense of all those numbers, spreadsheets, and reports while customers are lined up, the coffee pot's empty, and someone just spilled a Slurpee in aisle three. Trust me, I get it!
