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active listening

A collection of 2 posts
Store personnel behind a sales counter listening to a customer
communication skills

Active Listening Skills for Convenience Store Employees

Active listening is crucial for improving customer satisfaction and team communication in convenience stores. Learn practical strategies to master this vital skill.
04 Nov 2024 4 min read
The Echo Effect: A Surprising Hack for De-escalating Conflict in Convenience Stores
Members only
Convenience Store

The Echo Effect: A Surprising Hack for De-escalating Conflict in Convenience Stores

02 Sep 2024 2 min read
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