c-store fiction Chapter 27: A Bittersweet Victory Corporate decides to implement Dion's training program chain-wide, but with modifications that threaten its core principles. Dion must fight to preserve the essence of his vision while navigating corporate expectations.
workplace culture Fostering a Flourishing Culture in Convenience Stores Learn how to transform your convenience store into a thriving workplace for all staff levels, from sales associates to owners.
Paid-members only Inventory Management Mastering Inventory and Pricing Strategy for Convenience Store Owners
problem-solving Keeping Cool Under Fire: Problem-Solving in the Convenience Store A long line of customers, a broken coffee machine, an early delivery... Convenience stores are full of surprises. Learn how to stay calm under pressure, think clearly, and find solutions to keep things running smoothly.
convenience store management Mastering the Daily Grind: Task Lists That Drive Convenience Store Success Discover how to create powerful daily task lists for convenience store employees at every level. From sales associates to independent owners, learn to prioritize tasks, improve efficiency, and drive store success.
Paid-members only forecasting the industry Strategies for Independent Convenience Store Owners in the Age of EV Charging Stations
communication skills Active Listening Skills for Convenience Store Employees Active listening is crucial for improving customer satisfaction and team communication in convenience stores. Learn practical strategies to master this vital skill.
c-store fiction Chapter 26: The Weight of Change Alone in Quick Stop after hours, Dion reflects on his journey, recognizing the profound impact of his leadership and the high stakes of the challenges threatening his vision. He reaffirms his commitment to revolutionizing retail.
lottery sales Navigating the Legal Age for Lottery Sales: A Guide for Convenience Store Personnel Discover the critical aspects of enforcing legal age restrictions for lottery sales in convenience stores. This comprehensive guide provides essential information for all staff levels to ensure compliance and responsible selling practices.
alcohol sales Mastering ID Verification for Alcohol and Tobacco Sales Discover the essential knowledge and skills needed to properly verify IDs for alcohol and tobacco sales in convenience stores.
Paid-members only independent owner Understanding the Convenience Store Landscape for Independent Owners
food safety The Importance of Food Safety Compliance in Convenience Stores Discover the critical importance of food safety compliance in convenience stores. This comprehensive guide provides essential strategies for all staff levels to ensure safe food handling practices and maintain customer trust.
c-store fiction Chapter 25: The Storm Breaks Dissent stirred by Tony erupts into a full-blown confrontation at Quick Stop, challenging Dion's leadership and the team's commitment to their innovative methods. Dion must rally his supporters and confront the resistance head-on.
convenience store training Comprehensive Guide to Convenience Store Training Programs Discover how comprehensive convenience store training programs equip employees with essential skills in customer service, operations, and technology while improving store performance and staff retention through structured learning and development.
employee rights Standing Up: A Survival Stop Worker's Fight for Fair Treatment Follow a Survival Stop employee's courageous stand against workplace issues, leading to corporate accountability and improved conditions for all workers. Learn the steps to protect your rights on the job through proper channels.
c-store fiction Chapter 24: The Double-Edged Sword Dion faces a new challenge as corporate praises Quick Stop's results but expresses concerns about his unconventional methods. Undeterred, he sees this as an opportunity to prove the scalability and value of their innovative approach to retail management.
company policies The Rules of the Road: Why Company Policies Matter in Convenience Stores : Imagine a store with no rules...disaster! Policies keep things running smoothly. They ensure everyone's treated fairly, customers are happy, and the store stays out of legal trouble. Know the rules, ask questions, and stay updated!