27+ years in convenience store leadership. Founder of C-Store Thrive, sharing daily tips, strategies, and training to help store owners and managers grow sales and teams.
Explore key challenges facing convenience store managers in 2025 and beyond. Learn practical solutions for inventory management, staffing, technology integration, and customer service.
Master essential inventory management strategies for your convenience store. Learn how to optimize stock levels, prevent shortages, and enhance customer satisfaction.
Master essential body language techniques that enhance customer service in retail. Learn how non-verbal communication can improve customer satisfaction and build lasting relationships.
Discover the critical aspects of enforcing legal age restrictions for lottery sales in convenience stores. This comprehensive guide provides essential information for all staff levels to ensure compliance and responsible selling practices.
Discover effective ID verification solutions for age-restricted sales. Learn how modern technology can enhance compliance, protect your business, and streamline customer service.
Learn how to prepare for and confidently handle health department inspections. Discover key focus areas, preparation strategies, and tips for maintaining compliance.
Master your understanding of minimum wage laws affecting convenience store workers. Learn current rates, compliance requirements, and factors influencing retail wages.
Create an effective employee handbook that clearly communicates policies, procedures, and expectations. Learn key components that protect your business and empower your staff.
