27+ years in convenience store leadership. Founder of C-Store Thrive, sharing daily tips, strategies, and training to help store owners and managers grow sales and teams.
Playbook Basics
Seasonal demand isn’t random—it’s predictable. Learn how to apply seasonal sales multipliers that align inventory, staffing, and promotions with actual buying patterns to boost accuracy, efficiency, and profit across categories.
Growth Gear
Busy hours expose every flaw—or every strength. Learn how to systematize peak traffic management with proven methods that boost revenue, reduce stress, and turn your store’s busiest moments into its biggest profit opportunities.
mikedout method
Vendor chaos isn’t normal—it’s a management gap. Learn the 6-phase MikedOut Method to turn unreliable suppliers into strong, accountable partners that boost profit, cut stress, and stabilize your store operations.
Team Tactics
Most job postings list duties—great ones sell opportunity. Learn how to write job descriptions that attract talent, reduce turnover, and build stronger teams using radical transparency and performance clarity.
Shelf Sense
Most operators collect data but miss insights. This guide shows how smart POS analysis transforms shelf layout, timing, and profit—turning daily transactions into strategic decisions that move your store forward.
Profit Power
Most store owners track sales—but few manage cash flow daily. Learn how a simple 10-minute routine turns data into clarity, prevents surprises, and fuels smarter growth. Motion is busywork. Movement drives profit.
Playbook Pro
Tracking sales by four dayparts across 13-week retail cycles provides consistent comparisons, reveals seasonal trends, optimizes staffing to customer behavior, and enables accurate forecasting for better margin management.
Playbook Basics
Tracking sales by four dayparts across 13-week retail cycles provides consistent comparisons, reveals seasonal trends, optimizes staffing to customer behavior, and enables accurate forecasting for better margin management.
Growth Gear
Smart merchandising uses strategic placement, eye-level shelving for top sellers, vertical blocking by brand, optimized impulse zones at checkout, and themed displays that encourage higher basket values.
Team Tactics
Employer branding is the perception of your store as a workplace shaped by employee experiences, community word-of-mouth, online reviews, and social media advocacy from current staff.
district manager
Create consistent customer experiences across stores through clear service expectations, modeling behavior, tracking metrics & coaching empathy.
Shelf Sense
Category scorecards track health, profitability, and velocity of every store section as an early-warning system for underperformance.