27+ years in convenience store leadership. Founder of C-Store Thrive, sharing daily tips, strategies, and training to help store owners and managers grow sales and teams.
Learn essential communication strategies that drive convenience store success. Discover techniques for improving customer interactions, enhancing team collaboration, and boosting business performance.
Discover how root cause analysis can transform your convenience store operations. Learn systematic approaches for identifying underlying issues and implementing targeted solutions.
Discover essential time management strategies for convenience store managers. Learn how to prioritize tasks, streamline operations, and enhance productivity in your daily workflow.
Discover practical techniques for defusing angry customers in your convenience store. Learn how to transform challenging interactions into opportunities for improved customer loyalty.
Discover the critical aspects of enforcing legal age restrictions for lottery sales in convenience stores. This comprehensive guide provides essential information for all staff levels to ensure compliance and responsible selling practices.
Discover effective ID verification solutions for age-restricted sales. Learn how modern technology can enhance compliance, protect your business, and streamline customer service.
Discover how remote temperature monitoring systems revolutionize food safety management in convenience stores. Learn implementation strategies for TCS foods and compliance benefits.
Understand essential overtime rules and regulations under the Fair Labor Standards Act. Learn proper compensation requirements and ensure your store maintains compliance.
