27+ years in convenience store leadership. Founder of C-Store Thrive, sharing daily tips, strategies, and training to help store owners and managers grow sales and teams.
stress management
You're halfway through a rush—customers piling up, the register beeping nonstop, and someone's yelling about a stuck gas pump. Your chest tightens, your mind races, and it's hard to focus suddenly. Deep breathing exercises aren't just a break; they're your secret weapon.
financial literacy
Payday arrives, and your account balance jumps -- a moment of financial relief. Yet somehow, days later, you're checking your balance nervously before buying lunch. Breaking free from this cycle starts with a single, powerful tool: a personalized budget that actually works for your life.
CPR First Aid Certification
Discover how adult CPR certification prepares you to respond effectively during critical emergencies in your convenience store. Learn lifesaving skills that could make the difference when seconds count.
Customer Loyalty
Discover how ServSafe Food Handler certification transforms your convenience store role. Learn essential food safety practices that build confidence, protect customers, and enhance your professional skills.
loss prevention certification
Discover how asset protection certification transforms convenience store security. Learn about key programs, implementation strategies, and benefits beyond loss prevention for safer stores and stronger profits.
social media
Discover how to effectively promote your convenience store deals on social media. Learn strategies for creating engaging content, timing your posts strategically, and converting online followers into in-store customers.
basic marketing
Discover how strategic cross-merchandising can boost your convenience store sales. Learn effective techniques for pairing complementary products that enhance customer experience while increasing revenue.
Data Analysis for Stock Optimization
You reach for the cooler door as a customer asks, "Where's the Monster Energy? You guys are always out of the green ones." The difference between successful stores and struggling ones often comes down to knowing which products drive your business.
Shrinkage Reduction Strategies
The young man enters your store, eyes darting across the aisles. He wanders toward the back corner, where tall shelving creates a perfect blind spot. Within moments, he slips several items into his jacket and walks out.
Explore the critical concepts of efficiency and adaptability in convenience store management. Discover practical strategies for implementing feedback loops, trend awareness, and proactive operations.
cross-selling
The construction worker approaches your register with just a coffee. "Would you like to try our fresh breakfast sandwich?" you suggest. He nods, and in thirty seconds, you've doubled the sale amount and provided genuine value.